Help Center

Getting Started

How Do I Navigate the MyUnyte Dashboard?

What are the Space Requirements of My Device to Download and Store the Unyte App?

How Do I Navigate the Unyte App?

I Didn't Get the Email to Create the MyUnyte Account

What Devices Can be Used to Access Digital SSP and ILS (Focus System)?

Safe and Sound Protocol (SSP)

What Headphones Do You Recommend for SSP?

Why Should I Use Over Ear Headphones?

Can I Use Speakers with Unyte Programs?

What is the Difference Between 'End Session' and 'Pause Session' in the App?

How do I repeat an SSP program in the Unyte app?

What You May Notice About Your Child’s Experience with SSP

How to Adjust Session Length

Integrated Listening System (ILS)

Self-care tips for my ILS (Focus) System

My ILS (Focus) iPod is not turning on or is frozen

How do I test my ILS (Focus) Amplifier?

How do I test my ILS (Focus) Headphones?

I have static or can't hear out of one or both sides of my ILS (Focus) Headphones

I have no bone conduction coming from my ILS (Focus) Headphones

How do I charge my ILS (Focus) Amplifier?

Technical Support - ILS

Safe and Sound Proto...

Safe and Sound Protocol (SSP)

What Headphones Do You Recommend for SSP?

Why Should I Use Over Ear Headphones?

Can I Use Speakers with Unyte Programs?

What is the Difference Between 'End Session' and 'Pause Session' in the App?

How do I repeat an SSP program in the Unyte app?

What You May Notice About Your Child’s Experience with SSP

How to Adjust Session Length